HEALTH INSURANCE
- Health Insurance Plan for AUD-Sponsored Students
- Private health insurance covering care in the UAE is mandatory for all AUD-sponsored students.
HEALTH INSURANCE FORMS AND POLICIES
Name of Insurance: Insurance House
- Students Insurance Cards: The insurance will be linked to Emirates ID and no physical cards will be issued. Therefore, Emirates ID is mandatorily to be provided along with other mandatory requirements of DHA
- To download and see E-cards, students can download the myNAS application using their Emirates ID
- Fee for Blood Test for visa is not covered by the insurance. Students sponsored by AUD have to follow the pre-existing policy
- Telehealth Services offered by health facilities, will be done through myNAS application, go to page 26, Call a Doctor
- Claims, reimbursement, and other concerns: Any claim issues, approvals, or pending requests, please refer to the Reimbursement Claim Form (for further information refer to Claiming Procedures). Refer to Teleconsultation Services/myNAS app user guide where claims can be submitted
- For cases assistance: contact the insurance 24/7 representative, Marlon or Tony on
056-3985084
- For medical emergencies, call the insurance 24/7 hotline Emergency Line on 056-3985084
|
Category
|
Description
|
| Family of Benefits |
In & Out Patient |
| Annual Aggregate (Per Person Per Year) |
Covered up to AED 250,000 |
| Members Covered |
AUD Students only |
| Area of Coverage (AOC) |
UAE only |
| Territorial Limit in case of emergency in-patient treatment while traveling for a period not exceeding 90 days |
UAE, Arab Countries, South East Asia, Philippines, Korea & Srilanka |
| Network Variation |
RN, Including Medcare + Al Zahra Hospital |
| Physician Consultation |
Covered subject to 20% co-insurance with a maximum deductible AED 75/Deductibles for follow-up visits with the same doctor for the same medical condition not applicable within network within 7 days from the date of first visit. |
| Pre- Existing and/or Chronic Condition |
Covered up to AED 150,000 |
| COVID-19 Coverage |
As per regulation in UAE |
| In-Patient Accommodation, subject to prior approval |
Private room |
IN CASE OF EMERGENCIES
- During working hours: The AUD Health Center, located in Building A, room 116, is open weekdays (Monday-Friday), from 8:00 am – 5:00 pm. Contact: 04-3183 200.
- After working hours and during the weekend, contact the AUD Hotline: 04-3183 500, 555. Or, communicate with AUD Health Care providers through WhatsApp: 056-916 7761.
