The Office of Student Support offers a range of academic services to help students develop their own educational goals, to succeed in their chosen program of study, and develop life-long learning habits. These academic support services include: individualized academic counseling, access to tutoring and peer tutoring, workshops, disability support services, Lifeline program and the Turning Point.
What can the Student Support Manager do for me?
Individualized Academic Support: Individual counseling and monitoring of a student's academic progress is available on a walk-in basis.
University Tutoring Program: The student Support Manager provides referrals to peer tutors for students facing difficulties with a course.
Study Skills Workshops/Handouts: The Student Support Manager offers educational workshops or handouts designed to improve study strategies and learning skills which could lead to enhanced academic performance. Past workshops have included time management, test taking skills and academic reading.
Accommodating Special Needs: Students with documented disabilities and special needs – both physical and learning disabilities should meet the Student Support Manager to discuss ways to enable academic success. All information remains confidential.
Campus Outreach: Offers support to other divisions of Student Services and assists faculty/administration with individual student academic concerns; provides clarification on academic issues and policies.
Students on Academic Probation: Students with a GPA below 2.0 or are returning from an academic suspension are required to meet with the Student Support Manager. During this meeting the Student Support Manager and student discuss what has led to poor academic performance and will discuss solutions.
The goal of the program is to assist students in improving their grade point average and returning to good academic standing as quickly as possible.
The student meets the Student Support Manager for an interview and assessment of learning style, study habits and reading skills. The Student Support Manager and the students will develop an individualized plan for academic success, which may include:
- Regular meetings with the Student Support Manager
- Attendance at study skills workshops
- Regular evaluation of progress toward learning goals
When should you see Student Support Manager?
- If you are on Academic Probation or returning from Academic Exclusion
- If you are having difficulties with a course
- If you have any physical or learning disabilities
- If you need clarification on academic policies such as grade appeal, graduation, requirements, probation and exclusion
How can the Student Support Manager help me?
- By helping you devise a plan to improve your GPA
- By introducing you to a tutor for a course with which you are having difficulties
- By offering workshops and handouts on improving academic skills
- By coordinating academic accommodations for special needs students to assist them in adapting to university life
- By providing accurate information regarding academic requirements as well as clarifying the university’s academic policies