:: American University in Dubai

FAQ

Are there costs for AUD Health Services ?

AUD Health Center visits are free of charge; however patients with serious illness or emergencies will be referred to specialists, or will be transferred to a regional hospital. Naturally, there are charges for this type of service.

Who can use the Health facilities ?

Students, staff, faculty and their families residing on AUD campus can access basic health care at the University Health Center.

Can a student visit the clinic during class ?

The Health Center Director doesn't issue excuses from classes for illness, unless it is serious emergency.

Is it compulsory to fill out the Student Health Form ?

Yes. In order to provide the appropriate health care for students and maintain up- to-date health records, all students must complete the Student Health Form (Health Forms are provided in the Admission Kit, at the Health Center and or online). Failing to complete this form and having it signed by a physician will prevent students from registering for subsequent semesters at AUD.

Who provides Health Services after working hours ?

Two staff nurses are responsible for the on call emergency services after working hours; nurses are located at the AUD campus.

Are medical records confidential ?

Yes. All medical records are kept under a locked filing system; they are not released to others without written consent (Authorization of Health Information Release) of the student or his/her parents.

Is the AUD Health Center connected to a specific health center in Dubai ?

The AUD Health Center is under the supervision of the American Hospital in Dubai (AHD). A special consultation rate of AED 185 per visit is available to all AUD students, referred by the University Health Center to AHD Primary Care Clinic. To obtain this special rate, students are requested to present their Student ID Card, and the AUD Clinic Referral Form addressed from the AUD Health Center to the American Hospital.

Does the University provide Medical Insurance Coverage ?

Effective Fall 2008 private health insurance covering care in the UAE is mandatory for all AUD students. To meet this requirement by enrolling in the AUD - sponsored health insurance plan, please check the AUD Health Insurance Plan section. Students, who cannot provide proof of existing health insurance coverage through another approved plan in the UAE, are automatically assessed the insurance charge to the payment bill.

Are dental services included in the health services offered at AUD clinic ?

No. Dental services are not offered at the Health Center; however the Health Services Director maintains a list of local offices offering discounts to students.